Responsible Gaming
at bi44 — Play Safe, Stay in Control
bi44 is committed to providing a safe, fair, and enjoyable betting and casino experience for all eligible players in Bangladesh. Our responsible gaming framework gives you the tools and knowledge to stay in control of your play — at every step of your journey on the bi44 platform.
Our Commitment
Six Pillars of Responsible Gaming at bi44
bi44's responsible gaming programme is built on six core principles that protect every player on the platform — from first deposit to ongoing play.
Strict 21+ Age Verification
Every player who registers on bi44 must confirm their date of birth and complete a mandatory KYC identity check. Players under the age of 21 are strictly prohibited from accessing any bi44 game, sports market, or payment feature. Age verification documents may be requested at any time, and accounts found to belong to minors are immediately closed.
Deposit Limit Controls
bi44 allows players to set daily, weekly, or monthly deposit limits on their account — in Bangladeshi Taka (৳) — to prevent overspending. Once a limit is set, it takes effect immediately and cannot be increased for a mandatory cooling-off period. Decreasing your limit takes effect right away with no waiting period.
Session Time Limits
Players can set a maximum session duration on bi44 to control how long they play in a single sitting. When the session time limit is reached, bi44 will display a clear notification and prompt the player to review their activity. Taking regular breaks is one of the most effective ways to maintain healthy gambling habits.
Time-Out & Cooling-Off
If you feel you need a break from the bi44 platform, you can activate a time-out period of 24 hours, 7 days, or 30 days. During a time-out, you will be unable to log in, deposit, or place bets. Time-outs are immediate — they cannot be reversed once activated. This tool is designed for players who recognise early signs of problematic behaviour and want to take proactive action.
Self-Exclusion Programme
For players who need longer-term support, bi44 offers a self-exclusion option that locks the account for a minimum of 6 months or up to 5 years. Self-exclusion is irrevocable for the full chosen period. During self-exclusion, bi44 will also suppress all promotional communications sent to the excluded player. Contact [email protected] to initiate self-exclusion at any time.
Loss Limit Protection
In addition to deposit limits, bi44 players can set a maximum loss limit per day, week, or month. Once your net losses reach the specified threshold, your bi44 account will automatically restrict further betting activity for the remainder of the period. Loss limits help players stay within a pre-agreed budget and avoid chasing losses — one of the most dangerous patterns in problem gambling.
Player Safety Tools
How to Use bi44's Safety Features
All responsible gaming tools on bi44 are free to use, immediately effective, and accessible directly from your account settings or by contacting our support team.
Setting a Deposit Limit
Control how much BDT (৳) you can deposit within a given time window.
- 1 Log in to your bi44 account
- 2 Navigate to Account Settings > Responsible Gaming
- 3 Select Daily, Weekly, or Monthly limit
- 4 Enter your preferred BDT (৳) limit amount
- 5 Confirm — the limit is active immediately
Activating a Time-Out
Take a structured break from bi44 — no login, no deposits, no bets.
- 1 Log in to your bi44 account
- 2 Go to Account Settings > Responsible Gaming
- 3 Select Time-Out and choose your duration
- 4 Confirm your selection — takes effect instantly
- 5 Account access resumes automatically after the period ends
Requesting Self-Exclusion
Lock your account for a minimum of 6 months with no possibility of reversal.
- 1 Email [email protected] with subject "Self-Exclusion Request"
- 2 State your preferred exclusion period (6 months to 5 years)
- 3 bi44 support will verify your identity and process the request
- 4 Exclusion is confirmed within 24 hours of your request
- 5 All marketing emails from bi44 are immediately suppressed
Understanding Problem Gambling
Recognising the Warning Signs
Responsible gaming starts with self-awareness. Most people who bet on sports like Bangladesh Premier League (BPL) cricket, play live casino games, or enjoy slots on bi44 do so as a form of entertainment — and they stay in control of their spending and time. However, for some players, gambling can shift from a leisure activity to a source of distress. Recognising the early warning signs is the most important step in addressing the problem before it escalates.
bi44 encourages all players to regularly reflect on their gambling behaviour. The following signs may indicate that gambling is becoming a problem:
- Chasing losses: Continuing to gamble in an attempt to recover money that has already been lost, often with increasing bet sizes;
- Gambling beyond your budget: Spending more on bi44 deposits than you originally planned, or using funds intended for essential expenses such as rent, food, or utilities;
- Neglecting responsibilities: Missing work commitments, family obligations, or social engagements due to time spent gambling;
- Preoccupation with gambling: Constantly thinking about upcoming bets, planning the next session, or reliving past wins and losses;
- Borrowing money to gamble: Taking loans, using credit, or borrowing from friends or family specifically to fund gambling activity;
- Concealing gambling activity: Hiding the extent of your gambling from family members or close friends out of embarrassment or shame;
- Failed attempts to stop: Trying to reduce or stop gambling but finding it extremely difficult or impossible to do so.
If you recognise two or more of these signs in your own behaviour, bi44 strongly encourages you to use one of our responsible gaming tools immediately — a time-out, deposit limit reduction, or self-exclusion — and to seek professional support from a qualified counsellor or helpline.
Maintaining Healthy Gambling Habits
bi44 believes that gambling should always be a form of entertainment — never a financial strategy, a coping mechanism, or a way to escape personal problems. The following practical guidelines will help you maintain a healthy, balanced relationship with gambling on the bi44 platform:
- Set a budget before you play — decide in advance how much BDT (৳) you are comfortable spending in a session, and treat that amount as the cost of your entertainment;
- Use bi44's deposit limit tools — match your account limit to your pre-set budget so that you cannot accidentally overspend, even in the heat of a live betting session;
- Take regular breaks — use bi44's session time limit feature to remind yourself to step away from the screen, especially during long cricket matches or extended slot sessions;
- Do not gamble when emotional — avoid placing bets on bi44 when you are stressed, upset, intoxicated, or under significant financial pressure, as these states significantly impair decision-making;
- Balance gambling with other activities — ensure that other leisure activities, social time, exercise, and family commitments remain a priority in your daily life alongside your use of bi44;
- Accept losses as part of the game — all casino games and sports bets carry an inherent house edge; losses are a normal, expected outcome and should never be chased.
Protecting Young People & Vulnerable Players
bi44 takes the protection of minors extremely seriously. All players must be 21 years of age or older to register and use the bi44 platform. As a parent, guardian, or carer, you play a critical role in preventing underage access to online gambling. bi44 recommends the following protective measures for households with young people:
- Use parental control software to block access to gambling websites on shared devices and home networks;
- Never share your bi44 login credentials with anyone, including family members or friends;
- Log out of your bi44 account after every session on shared devices;
- Speak openly with young people in your household about the risks associated with gambling and the importance of the 21+ age restriction.
If you believe that a minor has accessed bi44 using your account or has created their own account, contact bi44 support immediately at [email protected]. All reports of potential underage access are treated as urgent and investigated within 24 hours.
Self-Assessment
Is Your Gambling Still Under Control?
Review the statements below. If you answer "yes" to two or more, consider reaching out to bi44 support or a professional helpline.
I have spent more money on bi44 than I originally planned in the past month.
I have tried to win back money I lost by placing more bets immediately after a loss.
I have missed work, family time, or other commitments because of time spent gambling.
I feel anxious, irritable, or restless when I am unable to access bi44 or place bets.
I have borrowed money or sold possessions to fund my gambling activity.
I have hidden the extent of my gambling from people close to me.
I have tried to stop or reduce my gambling but found it very difficult.
If you answered "yes" to two or more statements, please contact bi44 support or a professional helpline. You are not alone — help is available.
bi44 Player Support
Our dedicated responsible gaming support team is available 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6). Whether you need to set a limit, request a time-out, or discuss self-exclusion, our team is ready to help — with complete confidentiality.
[email protected]Response Time: bi44 support responds to all responsible gaming requests within 24 hours. Self-exclusion requests are processed as a priority and confirmed the same day in most cases.
Confidentiality Guarantee: All responsible gaming communications — including self-exclusion requests, deposit limit changes, and problem gambling disclosures — are handled with complete discretion. bi44 does not share this information with third parties except where required by law.
bi44 Policy Commitments
What bi44 Pledges to Every Player
Responsible gaming is not just a regulatory requirement for bi44 — it is a fundamental part of how we operate and how we treat every player on our platform.
Fair & Certified Games
All games on bi44 — including slots from Pragmatic Play and NetEnt, and live casino tables powered by Evolution Gaming and Ezugi — use certified Random Number Generators (RNG). Outcomes are provably fair and independently verified. bi44 will never manipulate game results.
Responsible Advertising
bi44 does not target its marketing at vulnerable individuals, minors, or players who have self-excluded. Our promotional communications are factual and do not mislead players about their chances of winning. Players who opt out of marketing will receive no promotional messages from bi44.
Proactive Player Monitoring
bi44's internal systems monitor player behaviour for signs of problem gambling — such as sudden increases in deposit frequency, loss-chasing patterns, or erratic session lengths. Where such patterns are detected, bi44 may proactively contact the player with information about responsible gaming tools and support resources.
Trained Support Staff
All bi44 customer support team members receive dedicated training in responsible gaming principles, problem gambling awareness, and how to handle sensitive disclosures from players experiencing difficulties. Every support interaction is treated with empathy, professionalism, and strict confidentiality.
Play Responsibly
Enjoy bi44 — Bangladesh's Premier Betting Platform
bi44 is committed to providing a safe and enjoyable experience for all eligible adult players. Explore our games, read our FAQ, or log in to your account — and remember: always play within your limits.